The client who slipped from six weeks to nine.
Some clients drift instead of leaving. The one who came every six weeks slips to nine, then the name stops appearing in the diary altogether. The annual service falls due and nobody rings about it, because reminding a hundred past clients one by one is an afternoon nobody has. This automation watches each client’s own rhythm and sends a warm nudge when they drift past it, so the rebooking happens while the relationship is still warm.
$1,200 setup
then $199/month
Book your 15-minute callThe 48-hour clock starts when your 15-minute onboarding call ends.
How a run flows
Every run takes the same path: checked before anything sends, held when a rule says hold, and logged at the end.
Trigger
A client drifts past their usual gap between visits.
Check
Your win-back rules and caps run first. Anyone on your exclusion list stays left in peace.
Action
One warm nudge to rebook goes out in your words.
Logged
Logged either way, rebooked or resting.
One real run
Tuesday, 7:00am
The automation reads your booking and payment history and notices a client three weeks past their usual gap.
Tuesday, 7:02am
A warm note goes out in your words: lovely to see you in April, the next visit is about due, here is the easy way to book.
Tuesday, 12:40pm
They book. The automation logs the win and goes back to watching the rest of the list.
The annual path
For yearly work, the reminder leaves eleven months after the last visit, so the booking lands ahead of the anniversary.
The other path
A client who stays quiet earns one gentle second note a fortnight later, then the nudging rests. Anyone you would rather leave alone sits on an exclusion list, one click to add.
Month end
Your numbers email pairs nudges sent with rebookings landed, and puts a dollar figure next to the month.
How set-up goes
One 15-minute call: we set your nudge wording and the gap rules for each kind of work, and anyone you would rather leave alone goes on the exclusion list. You click one consent screen for your booking or accounting software (Xero, MYOB, popular booking tools, whatever holds your client history). Live inside 48 hours from the end of the call, or setup is free.
You provide: your booking or accounting software and one consent click.
The time it returns
A typical example with conservative arithmetic. Write in your own numbers.
| Task it removes | Each time | Cadence | A year |
|---|---|---|---|
| Combing the client list for who is due back | 30 min | monthly | ~6 hours |
| Writing individual come-back messages | 5 min | 5 per week | ~22 hours |
| Total | ~28 hours | ||
About $1,960 of your time at $70 an hour, and the table is the small half. A client list carries months of already-won work in it, and the nudge is what turns due dates back into bookings.
The price, in full
$1,200 setup
then $199/month
The monthly covers hosting and monitoring, the run log, wording and gap-rule changes anytime, the monthly numbers email, and support from the people who built it.
Live in 48 hours, or setup is free.
The 48-hour clock starts when your 15-minute onboarding call ends. Monthly billing starts on go-live day.
Book your 15-minute callAdd a second automation and save 10% on the monthly. Three or more saves 20%.
Questions, answered
How does it know a client has drifted?
It learns each client’s own rhythm from your booking or payment history. The six-weekly client gets watched against six weeks, and yearly work gets watched against the calendar. You set the thresholds on the call and change them anytime.
Will it feel pushy?
One warm nudge when a client drifts past their usual gap, one gentle follow-up a fortnight later, then it rests. Every word is yours, approved on the onboarding call, and a client who books or replies stops the sequence instantly.
What about clients I would rather leave alone?
One click excludes anyone, for good or for a while. The automation nudges the clients you would nudge yourself, just reliably.
Which systems does it work with?
Wherever your client history lives: accounting software (Xero, MYOB, QuickBooks, whatever you run) or a booking system. The 15-minute call confirms fit before you pay a dollar.
What counts as winback?
Clients far past any usual gap, the ones from last winter or last year. They get a slightly different note, written for the longer silence, with the same one-tap path back into your diary.
Your quiet clients are one warm nudge from coming back.
Book your 15-minute call$1,200 setup, $199 a month. The 48-hour clock starts when your 15-minute onboarding call ends.